Error When Trying To Save Email Address and Phone Number in Employee Self Service: First operand of . is NULL, so cannot access member Cancel. (180,236) FUNCLIB_CI.CI_FUNCTIONS.FieldFormula Name:ciGetCIKeys PCPC:39483 Statement:811
(Doc ID 2299748.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
The following error message is seen when an employee is trying to add a phone number or an email address.
Steps to replicate the issue:
1. As an employee navigate to Main Menu > Self Service > Personal Information >Phone Numbers/ Email Addresses.
2. Click the Add Phone Number /Email Address button.
3. Click Save.
4. Then error message appears, and are unable to save the information.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |