Last updated on AUGUST 25, 2017
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.
When log in as a self service user, getting the below error message when trying to add a phone number or email address.
First operand of . is NULL, so cannot access member Cancel. (180,236) FUNCLIB_CI.CI_FUNCTIONS.FieldFormula Name:ciGetCIKeys PCPC:39483 Statement:811
Called from:FUNCLIB_WF.WF_CI_FUNCTIONS.FieldFormula Name:ExecuteCINoFramework Statement:1153
Called from:HR_EMAIL_ADDRESSES.GBL.HR_LINK_WRK.SAVE_PB.FieldChange Statement:51
The issue can be reproduced at will with the following steps:
1. Main Menu > Self Service > Personal Information >Phone Numbers/ Email Addresses
2. Click the Add Phone Number /Email Address button
3. Click Save
4. Then error message appears, and are unable to save the information
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms