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Total Rewards Statement Is Not Displaying the Correct Section Labels (Doc ID 2302695.1)

Last updated on MARCH 29, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
PeopleSoft Enterprise HCM eCompensation Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.


After configuring the Total Rewards template with new section labels and descriptions, the Total Rewards Statement are displaying the default section labels.
Total Rewards statement should display the section labels and descriptions defined in the Template.

The issue can be reproduced at will with the following steps:
1. Create a Template with effective date < 01/01/2010
Navigation: Main Menu > Setup HCM > Product Related > Compensation > Total Rewards > Define Template
2. Use custom text for each of the Section Labels
3. Publish the statement
4. View Administer My Total Rewards
Navigation: Main Menu > Compensation > Total Rewards > Administer My Total Rewards
5. Note Section Labels displayed are the default text




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