HR Notification Process Runs To "No Success" When Using HR Group

(Doc ID 2311242.1)

Last updated on OCTOBER 16, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workflow

HR Notification process runs to "No Success" when using HR Group.


ERROR
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First operand of . is NULL, so cannot access member PROCESS_INSTANCE. (180,236) GB_API.Section1.GBL.default.1900-01-01.Step01.OnExecute PCPC:282 Statement:3
2017-09-18-11.32.45.000492 DoStepActions [1956] Exception logged: RC=100.

Process 3439 ABENDED at Step GB_API.Section1.Step01 (PeopleCode) -- RC = 8 (108,524)


STEPS
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The issue can be reproduced at will with the following steps:
1. Using Query Manager create query to pull processing population.
2. Create Group id and tie to query from step 1. Navigation: Set up HCM>Common Definitions>Group build>Group Build - Group Definition
3. Create a Group ID - Definition Navigation: Set up HCM>Common Definitions>Group build>Group Build - Group Definition
4. Grant access to the employee that will process the HR Notification to the group definition from step 3. Navigation: Set up HCM>Common Definitions>Group build>Security by Group- Add HCSC_NOTIF_ADHOC component.
5. Update the HR GROUP, if needed. Navigation: Set up HCM>Common Definitions>HR Notification>Notification Recipient Setup
6. Run HR Notification - use group id for the to: in the email. Click on the advance options and check recurring and frequency every day. Click ok and Send notification.


Changes

 

Cause

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