ELM 9.2 - Ad Hoc Notification, LM_NOTIF_ANN Failing .. Index Is Not In Range 1 To 1

(Doc ID 2312869.1)

Last updated on OCTOBER 05, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : ELM 9.2.09, PeopleTools 8.54.09 version, Administrator-Learner Tasks

Ad hoc Notification, LM_NOTIF_ANN failing .. index is not in range 1 to 1.

Ad hoc Notify and Announce is failing.

ERROR
-----------------------
Processing Email with Subject: Training Readiness Report (18101,22)

Fetching array element 2: index is not in range 1 to 1. (180,252) LM_NOTIFICATION.LMNotification.OnExecute Name:GetRecipientKey PCPC:17968 Statement:364

Called from:LM_NOTIF_ANN.MAIN.GBL.default.1900-01-01.Step01.OnExecute Statement:38

Process 1186935 ABENDED at Step LM_NOTIF_ANN.MAIN.Step01 (PeopleCode) -- RC = 8 (108,524)

Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s

Cause

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