Apply Payment Process Does Not Apply Payments by Installment (Doc ID 2313341.1)

Last updated on JANUARY 26, 2024

Applies to:

Symptoms

On Campus Solutions, running the Apply Payment process with Reset ID's box checked on will incorrectly reapply a payment or excess waiver.

The waiver code is setup to pay 50% of the charge. The charge has 6 installments. Tuition calculation applies the waiver correctly: 50% of each installment charge is paid by the waiver.    A second charge, with installments is posted to the student account.  The payment applied to the first charge does not reapply to the earlier due dates on the second charge.

After Apply Payments is run, the waiver pays the first three installments in full.

The waiver should apply to 50% of each installment after Apply Payments is run. The result should be the same as the waiver application from tuition calculation process;

The issue can be reproduced at will with the following steps:

1. Navigate to Student Financials, Charges and Payments, Apply Payments;
2. Select a run control;
3. Enter an emplid with charge installments and correctly applied waivers to the charges;
4. Click the 'Reset ID's' box on;
5. Submit the process to the process scheduler.

Cause

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