Custom prompt values are not displayed to user while logged in non base language

(Doc ID 2315334.1)

Last updated on OCTOBER 08, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
When a new prompt value is added to a custom prompt in non base language, then all the base language values of the custom prompt are not displayed to users.

EXPECTED BEHAVIOR
-----------------------
All the prompt value should be displayed to the user.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in a non base language
2. Navigate to Setup HCM >> Product Related >> Profile Management >> Profile >> Custom Prompt. Add a new prompt value.
3. Now go to a transaction page where the custom prompt is used, only the newly added prompt value is shown to the user.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms