No Address Record Created for Non-Employee COBRA Participant

(Doc ID 2334297.1)

Last updated on NOVEMBER 30, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a dependent becomes eligible for and elects COBRA coverage, a POI COBRA Participant ID (EMPLID beginning with 'C') is created, but no address record is created if the employee's most current Address record is not for the
Address Type that matches the one on the dependent record.


STEPS
---------------------------
1. Run COBRA Administration process (Navigation: Benefits > Administer COBRA Benefits > Manage Automated Participation > Qualify Event/Proc Enrollment).


Cause

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