My Oracle Support Banner

E-SES: SES Boots User Out When Searching (Doc ID 2345902.1)

Last updated on JULY 27, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
--------------------
SES does not work on any Classic pages. It works when test search, a round-trip test, and search on fluid pages, but not classic pages.


ERROR
----------
When navigating to classic mode, and searching for the same parameters, PeopleSoft spins and tries to load the page for 10 minutes before kicking the user out.
'An error has occurred' is seen when kicked out


ENVIRONMENT
----------------
PT8.55.02


IMPACT
---------
Need Classic way of search to work

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.