My Oracle Support Banner

Managers Are Unable To See Related Information in Chart Preview The Charts are Blank (Doc ID 2368087.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On :  9.2 version, Other Issue with eProfile

ACTUAL BEHAVIOR  
---------------
Related Information Chart Preview  

The customer is using Custom Roles/Permissions, However As Delivered the HCM Environment when Using Manager Self Service Home Page> My Team Tile, Should Display the Related Information Chart Preview with Data, but the Charts are showing Blank (no data).

EXPECTED BEHAVIOR
-----------------------
Managers Should be Able to View the Information in the Related Chart Preview when Using Manager Self Service

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in PS/PS

2. Navigate to Manager Self Service (Fluid)

3. When the Page is Returned the Related Information for Charts is Blank

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.