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ABMGT: "No Direct Reports" Error Message Displayed When Manager Attepts To View Absence Balances for Direct Reports. (Doc ID 2374702.1)

Last updated on MAY 18, 2022

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When accessing the fluid Absence Balance page, or the My Team page, it shows that the manager has 'No direct reports'.


Steps to reproduce:


1. Click the Team Time tile on the Manager Self Service fluid home page, then click Absence Balances on the Team Time page.
OR
1. Click the My Team tile on the Manager Self Service fluid home page.
2. Note 'No direct reports' is displayed.

This prevents managers from requesting absences and performing other self service related tasks for their direct reports.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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