GST / VAT Tax Charge Not Being Paid as Expected (Doc ID 2375790.1)

Last updated on NOVEMBER 05, 2022

Applies to:

Symptoms

On Campus Solutions 9.0, , a student had tuition and associated GST (Goods and Services Tax), also known as VAT (Value Added Tax) calculated and posted to their account. The student made two personal payments, resulting in an excess balance. A waiver was granted and posted to the student account. The student dropped a class resulting in no charges. After enrolling in a new class, tuition was calculated and posted, Tuition charge was paid according to payment priority order. However, the GST Tax amount was not paid in full by the payment reapplication.

ACTUAL BEHAVIOR
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Tuition charge was paid, GST charge was not. There is excess payment on the account to pay the GST charge in full.

EXPECTED BEHAVIOR
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Payment reapplication should fully pay the tuition charge and GST charge.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Student Financials, Tuition and Fees, Tuition Calculation;
2. Select the emplid;
3. Click the Calculate Tuition and Fees button.
 

Changes

Cause

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