Error When Clicking the Return To Emergency Contact link from My team Tile>Job and Personal Information>View Employee Information>Emergency Contacts>Contact

(Doc ID 2382569.1)

Last updated on APRIL 04, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with eProfile Manager Desktop

When clicking on the Return Emergency Contacts link from the My team Tile>Job and Personal Information>View Employee Information>Emergency Contacts>Contact (Jason Channing) returns the First operand of . is NULL error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as PS.
2. Click on the My Team tile.
3. Click on the actions for Rosanna Channing and pick Job and Personal Information
4. Click on View Employee Personal Information
5. Click on Emergency contact
6. Click on Jason Channing and his info appears
7. Click on the Return to Emergency Contacts Link
8. Error is displayed.

Error
-----------------
First operand of . is NULL, so cannot access member ActiveRowCount. (180,236) DERIVED_CO.RETURN_TRANSFER.FieldChange PCPC:12694 Statement:155
The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms