E-PUM: Windows NativeOS installation failed with Invalid Puppet version error

(Doc ID 2386554.1)

Last updated on APRIL 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


On : 8.55 version, Updates and Fixes

When attempting to run DPK, the following error occurs.

In the command prompt, following error message was shown.

Invalid Puppet version or left-over directory and registry key exist. Please refere the log for detailes
Exiting the PeopleSoft environment setup process

In psft_dpk_setup.log, following error were logged.
psftutils.py DEBUG : Current directory [D:\PUM_25\setup\scripts]
psftutils.py DEBUG : Execution of command returned StdOut
psftutils.py DEBUG : Leaving execute_command
psft_windows_environment.py DEBUG : Please deinstall the older version of Puppet
psft_windows_environment.py DEBUG : Also, remove the Puppet registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Puppet Labs

The issue can be reproduced at will with the following steps:
1. Run the command psft-dpk-setup.bat -cleanup to do manual cleanup on Windows NativeOS installation
2. Run the command psft-dpk-setup.bat
3. The installation process stopped




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