EAP: Supplier Attachment Error - Attachment failed to download. (18036,10014) File not found. (18036,10012)

(Doc ID 2388165.1)

Last updated on APRIL 18, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Adding new Supplier.  After adding an Attachment and viewing the file, an error is received.

ERROR:
Attachment failed to download (18036,10014) File not found (18036,10012)

STEPS:
1.  Navigation: Suppliers > Supplier Information > Add/Update > Supplier
2.  Add a new Supplier
3.  Enter Supplier information
4.  Click on “Attachments” on the “Identifying Information” tab
5.  Click on “Add Attachment” button
6.  Browse and select attachment > click “Upload” button.
7.  After the upload click on the file name link
8.  Error Message:  Attachment failed to download (18036,10014) File not found (18036,10012)

Changes

 

Cause

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