My Oracle Support Banner

Review BAS Activity Message: Do You Want To Save Your Changes? Displays Even After Page Is Saved (Doc ID 2396177.1)

Last updated on FEBRUARY 04, 2025

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

This message occurs after successfully saving the page. When you try to navigate away to another portal menu this message prompt occurs.  Selecting no will take you to the portal menu.  A check of the data though shows that the data is in fact saved.

The grid must contain more than 30 row for to replicated the issue.  Less than 30 will not generate message. The grid must be in View 30 (Not "View All").

ERROR
-----------------------
Do you want to save your changes?  Click Yes to go back and save, or No to discard your changes.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation: Main Menu > Benefits > Manage Automated Enrollment > Events > Review BAS Activity
2. Make a change and save the page
3. Navigate to a new page

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.