ESS - Personal Details Fluid Navigation With Lagging Or Delayed Response
(Doc ID 2400691.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When the user navigates to ESS-Personal Details, navigation between clicks on the left-panel and response within the right-panel is very slow. The right-side page Title changes, but the details underneath remain as the previous panel.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as an Administrator
2. Goto ESS > Personal Details Tile > Click on Contact Details
3. Click on Emergency contacts and instantly click on the + sign
4. System becomes unresponsive.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |