E-PIA: Receive Error, "Could Not Open Registry" When Signing Into PeopleSoft (Doc ID 2415723.1)

Last updated on MARCH 16, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

When attempting to login into the PeopleSoft application (PIA) via a browser, the following error is seen.

ERROR

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Could not open registry

The issue can be reproduced using the following steps:

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1. Open a browser window, and enter PIA login URL below, but replace the placeholder entries with the correct values):

http://<web_server_host>:<port>/psp/<Site_name>/signon.html

2. Observe the error shown above.

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In this Document

Symptoms

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