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E-PIA: Receive Error, "Could Not Open Registry" When Signing In To PeopleSoft (Doc ID 2415723.1)

Last updated on JUNE 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PIA Core Technology

When attempting to login into PIA,
the following error occurs.

ERROR
-----------------------
could not open registry


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. enter URL http://<domain URL>:port/psp/<node>/signin.html
2. see search page with error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to PIA using particular database.

Changes

 

Cause

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