My Oracle Support Banner

E-PORTAL: "Unauthorized Token has been detected by the System. Please signon with your Userid and Password" when clicking on pagelet links after upgrade to PT 8.56 (Doc ID 2423420.1)

Last updated on JULY 17, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On a standalone PeopleSoft Application PeopleSoft CRM 9.2 at People Tools 8.56.07 with two sites.

On the internal site, when users click on any link on the custom pagelets set on the PeopleSoft homepage, they are getting kicked out to the login page with the following error:

 



ERROR
-----------------------
"Unauthorized Token has been detected by the System. Please signon with your Userid and Password"

 

However no such issue when using the same pagelets links but on the other Internet exposed site.

 




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into the application
2. Click on any link within a pagelet on the PeopleSoft homepage
3. Observe that the user is getting kicked out of the application.

Changes

 Upgrade of CRM 9.2 apps to PT 8.56

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.