E-PORTAL: Personalize Workcenter Settings to Add Pagelets are not Taking Place Until User Logs Out and Logs Back In
(Doc ID 2432684.1)
Last updated on JULY 27, 2022
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterInformation in this document applies to any platform.
Symptoms
On : 8.55 version, Portal Technology
ACTUAL BEHAVIOR
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When Personalizing a Workcenter to add Pagelets to an already existing Workcenter, the pagelet do not appear until the user logs out and logs back in.
EXPECTED BEHAVIOR
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When a user personalizes his Workcenter to add pagelets, it should show automatically.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into the PeopleSoft Application
2. Navigate to Accounts Receivables -> Receivables Workcenter
3. Click on the top right "Personalize Content"
4. Add some pagelets
5. Save
6. Notice that the pagelets are not added to the Workcenter.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |