My Oracle Support Banner

Applicant Registering In Careers Site Sees A Default Address Which Is Not Theirs; Row Exists in HRS_APP_ADDRESS.HRS_PERSON_ID=0 (Doc ID 2434148.1)

Last updated on AUGUST 13, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  

New Applicant registering the address is defaulting to a random address instead of being blank  

When a new applicant registers in candidate gateway it is defaulting an address in the Address1, City, State, Postal Code. 


EXPECTED BEHAVIOR

New User Registration should not default to any given address.

STEPS

The issue can be reproduced at will with the following steps:
1.  go to Careers
2.  Click New User
3.  observe that the Address is already completed with an existing address

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot .

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.