My Oracle Support Banner

Elastic Search Returns Results For PERSON Search In Classic Page And Not Authorized Error (Doc ID 2440625.1)

Last updated on OCTOBER 12, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Elastic Search returns results for PERSON search in Classic page and displaying Not Authorized Error in Company Directory Page.

See the following error: You are not authorized to access this component (40,20)

EXPECTED BEHAVIOR
-----------------------
It should return fluid pages of PERSON's search


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Global Search bar -> Search in Person -> URL points to classic page instead of fluid and not authorized error displayed in Company Directory Page.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.