Fluid Enrollment is Setting the Course Count to Zero Causing Enrollment and Advisement Requisites and Co-Requisites to not be Satisfied
(Doc ID 2440636.1)
Last updated on AUGUST 02, 2023
Applies to:
PeopleSoft Enterprise CS Student Records - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : Campus solution 9.2 version, Student Records Enrollment
ACTUAL BEHAVIOR
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Enrolling into a class from the fluid self service Shopping Cart creates enrollment requests that populate STDNT_ENRL and
ENRL_REQ_DETAIL with a course count of 0.
ENRL_REQ_SOURCE of FS and FX set the CRSE_COUNT to 0
ENRL_REQ_SOURCE of FE and FF set the correct CRSE_COUNT
Enrolling directly from class search populates the correct course count.
EXPECTED BEHAVIOR
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Expect the course count to be updated with the correct crse_count as set in the class association record.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as a student and use the fluid interface to add a class to the shopping cart, then subsequently enroll in the class.
2. Query PS_STDNT_ENRL and the CRSE_COUNT field is set to zero.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |