Retro Benefits/Deductions Are Not Calculated For Prior Plans When A Retro Change to A New Benefit Plan Is Triggered.
(Doc ID 2441584.1)
Last updated on AUGUST 23, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.1 and laterInformation in this document applies to any platform.
Symptoms
When an employee changes a Disability plan retroactively, retro refund calculations are missing for the prior plan.
STEPS
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The issue can be reproduced at will with the following steps:
1. Employee was enrolled in employee paid disability Plan A
2. Employee enrollment changed to employee/employer paid disability plan Plan B
3. Run Retro Deduction process to find it did not calculate a refund to the employee as expected for Plan A
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |