My Oracle Support Banner

E-PIA : Processing Icon Not Showing When saving a page After Warning Popup modal in tools 8.56 (Doc ID 2444672.1)

Last updated on JULY 27, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


On : 8.56 version, PIA Core Technology

Processing Icon not showing after warning popup

After upgrading to tools 8.56.09  client  observed  that whenever there is a pop message like warning prior to a  save , the  processing wheel at the top right corner will not appear when saving

This is confusing to users prompting them to click on save multiple times or attempt to exit the page before a save is completed.

after the popup the client expects to see the spinning icon until the page saves.

The issue can be reproduced at will with the following steps:
1. log in to tools 8.56
2. Portal >Branding > Branding System options
3. Save the change

Results : the client gets a pop up to confirm the branding change , After the pop up however there is no spinning Wheel (Processing) icon only after the page saves does a Small pop up with "Saved" appear.

In prior tools release the Processing icon will continue spinning until the page is saves


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.