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E-PIA : Processing Icon Not Showing When saving a page After Warning Popup modal in tools 8.56 (Doc ID 2444672.1)

Last updated on DECEMBER 15, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, PIA Core Technology

ACTUAL BEHAVIOR
---------------
Processing Icon not showing after warning popup

After upgrading to tools 8.56.09  client  observed  that whenever there is a pop message like warning prior to a  save , the  processing wheel at the top right corner will not appear when saving

This is confusing to users prompting them to click on save multiple times or attempt to exit the page before a save is completed.



EXPECTED BEHAVIOR
-----------------------
after the popup the client expects to see the spinning icon until the page saves.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log in to tools 8.56
2. Portal >Branding > Branding System options
3. Save the change


Results : the client gets a pop up to confirm the branding change , After the pop up however there is no spinning Wheel (Processing) icon only after the page saves does a Small pop up with "Saved" appear.


In prior tools release the Processing icon will continue spinning until the page is saves



Cause

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In this Document
Symptoms
Cause
Solution
References


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