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eBenefits: Cross Plan Validations Between Plan Type 60 And 10 to the Benefit Plan Level Is Not Greying Out Ineligible Options (Doc ID 2450905.1)

Last updated on SEPTEMBER 20, 2019

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

There are 4 FSA Plans (Plan Type 60) which are cross referenced with corresponding Medical Plans (Plan Type 10).  When an employee logs on in self service and selects a Medical Plan, the ineligible options for FSA are not getting greyed out.

Other Plan types are working as expected.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as employee and select open event
2. Select a Medical Plan
3. Select to edit FSA plans to see all FSA Plans show as eligible to be selected instead of only the one associated to the medical plan enrolled.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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