EAR 9.2 - Customer Id & Business Unit Are Not Getting Populated When Deposits Are Created Via AR Excel Spreadsheet Upload
(Doc ID 2453342.1)
Last updated on SEPTEMBER 29, 2024
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Other
ACTUAL BEHAVIOR
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Customer information(Business unit )getting flush out regular deposit page when AR deposit is getting created with spreadsheet upload for deposits.
EXPECTED BEHAVIOR
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The business unit and customer information should remain intact even with deposits created with excel spreadsheet upload feature
STEPS
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The issue can be reproduced at will with the following steps:
1. Use AR excel upload for deposits to create a deposit
2. Ensure that the data sheet contains customer information such cust ID and Customer BU
3. Upload the deposit
4. Query PS_DEPOSIT_EXCEL, the data should be there
5. Run Excel Edit Request process
6. Now query EC tables, the data should have come to all related EC tables
7. Run AR_PAYLOAD AE Program
8. Go to Accounts Receivable > Payments > Online Payments> Regular Deposit, search for the deposit
9. Open the deposit and go to payments tab.
10. The customer ID and Business Unit information is missing.
Changes
PAYMENT_ID_CUST.CUST_ID.FieldChange has been changed to so that Business Unit and Customer ID will be available after being created via excel upload
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |