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Pushback Button on Life Events Approve Document Upload page (Doc ID 2462784.1)

Last updated on SEPTEMBER 16, 2022

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Employee trying to add a Life Event that requires documentation. After the documents are loaded by the employee, ADMIN logs to Approve Document Upload and tries to pushback asking for some more documents. But at this point the user assignment status is updated to Cancelled instead of being in progress. Why is it doing that? This happened after the 8.56 tools upgrade.


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