Multiple Emails (Duplicate) Triggered for Each Line When Resubmitting the Requisitions
(Doc ID 2480509.1)
Last updated on FEBRUARY 27, 2023
Applies to:
PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Symptoms
Steps to Replicate the Issue
1. Create/Copy requisition - Special request with 2 lines and 1 Distrib line each
2. Submit for approval
2a. Change Stage 1 approvers e-mail to ones own.
3. Approve first stage
4a. Log in as stage 2 Approver for the second stage
4b. Navigate to requisition in worklist
4c. Click edit requisition
4d. Click Requisition Settings
4e. Select Override
4f. add distribution line
4g. click OK and replace all existing distribution lines
4h. Click Save and submit - 1st stages approvers will receive multiple e-mails: 1 for each PO line and another. In this case 3 emails
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |