EAR9.2: Email ID Not Populated In The PS_AR32001_TMP Table.
(Doc ID 2485361.1)
Last updated on MAY 04, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Issue:
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EMAILID IS NOT GETTING POPULATED IN PS_AR32001_TMP TABLE when the STATEMNT job is run.
Steps to Replicate:
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1. Navigate to Main Menu > Accounts Receivable > Customer Interactions > Statements > Create Customer Statements
2. Provide a customer ID in the customer field, corresponding business unit and set ID
3. Run the STATEMNT job
4. After the process runs successfully, please query PS_AR32001_TMP for the corresponding statement ID or process instance
Actual Behavior:
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You will see that the EMAILID field is not populated – that is a consequence of
CNTCT_SEQ_NUM being set to 0 – the steps that does this part has been marked in
the Service Request
Expected Behavior:
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EMAIL ID filed should be populated.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |