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ELM 9.2 - SCORM2004 Content Shows Blank Screen When Launched. (Doc ID 2492354.1)

Last updated on DECEMBER 15, 2022

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
SCORM2004 content displays blank page when testing and launching

EXPECTED BEHAVIOR
-----------------------
Content should launch successfully

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create course/delivery method/class/learning component and upload imsmanifest file.
2. Test Content - get blank page
3. Enroll in Class and launch learning - get blank page

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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