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ELM 9.2: Attempting To View All With Push Notification Results In Error; 'Unable to access the underlying Query Datasource' Called from:PTPN_SEEALL (Doc ID 2492435.1)

Last updated on APRIL 18, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Using Peopletools 8.54.05, after Learner logs in and from the Learning Home page, clicks on the Notification Flag Icon in the upper right hand corner, receive an error message.


Unable to access the underlying Query Datasource.
PT_PGPACKAGE.PT_PGInformation.OnExecute Name:InitializeFromDB PCPC:2595 Statement:95
Called from:PTPG_API.Model.OnExecute Name:Model Statement:15
Called from:PTS_SEARCH.PivotGridSearch.OnExecute Name:Initiate Statement:37
Called from:PTPN_SEEALL.Activate Statement:6

Steps to Replicate Issue:

1. Log in as a Learner
2. Navigate to Main Menu > Learning Home page
3. Press the Push Notification Flag Icon.
4. Press the View All link and Learner receives an error message.




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