GSS Request Reporting Change Transactions All Go to Administrator Action Required Instead of Automatically Updating Database
(Doc ID 2501604.1)
Last updated on NOVEMBER 26, 2021
Applies to:PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.
When managers approve a GSS Reporting Change transaction, the system does not update the database automatically and returns the following message:
Administrator Action Required
The issue can be reproduced at will with the following steps:
1. Navigation: Manager Self Service > Job and Personal Information > Request Reporting Change
2. Select employee, and change the Reports To Position
3. Submit transaction and note database is not updated automatically
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