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E-PIA: "UnAuthorized Token Has Been Detected By The System. Please Signon With Your User ID And Password" While connecting from Portal to Content provider instance (Doc ID 2504582.1)

Last updated on MARCH 21, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


On : 8.56 version, PIA Core Technology

Interaction hub 8.56.13/9.1 configured with Campus Solutions 8.56.13/9.0. While attempting to connect Campus Solutions through Ihub getting below error.

UnAuthorized Token has been detected by the System. Please signon with your User ID and Password

PIA_Servlet's logs Reported below error message.

"[IOException] exception: untrusted server certificate chain"
WARNING psft.pt8.auth.PSCheckToken doKnockKnockRequest doKnockKnockRequest() Failed:https://YYY.Domain/psp/XXXXX/?cmd=checkToken[IOException] exception: untrusted server certificate chain.

The issue can be reproduced at will with the following steps:
1. Login to Ihub
2.Go to Main Menu > Peoplesoft >
3.Click on Campus Solutions.


Upgraded to PT 8.56


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