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Emergency Changes Are NOT Being Saved To The Data Base For Both New Contacts And Updates To Current (Doc ID 2511376.1)

Last updated on JANUARY 15, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
Emergency Changes are NOT being saved to the Data Base for both new contacts and updates to current


EXPECTED BEHAVIOR
-----------------------
Customer expects changes to Emergency Changes to be saved to the database.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. log in as employee with Employee Self Service access only
2. select Personal Details tile
3. select Emergency Contacts
4. click "+" to add new (enter all data) and click SAVE
5. Message is displayed "Your changes were not saved to the database. Contact your Administrator to process the changes."



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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