Emergency Changes Are NOT Being Saved To The Data Base For Both New Contacts And Updates To Current
(Doc ID 2511376.1)
Last updated on MAY 11, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Other
ACTUAL BEHAVIOR
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Emergency Changes are NOT being saved to the Data Base for both new contacts and updates to current
EXPECTED BEHAVIOR
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Customer expects changes to Emergency Changes to be saved to the database.
STEPS
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The issue can be reproduced at will with the following steps:
1. log in as employee with Employee Self Service access only
2. select Personal Details tile
3. select Emergency Contacts
4. click "+" to add new (enter all data) and click SAVE
5. Message is displayed "Your changes were not saved to the database. Contact your Administrator to process the changes."
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |