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E-Portal: Opening Non-PeopleSoft URLs From Navigation Collection Do Not Work As Expected. Error: "Fetching array element 6: index is not in range 1 to 5. (180,252)" (Doc ID 2513583.1)

Last updated on OCTOBER 03, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Portal Technology

When attempting to open a non-PeopleSOft URL from a Navigation Collection,
the following error occurs.

ERROR
-----------------------
Fetching array element 6: index is not in range 1 to 5. (180,252) PT_NAV2.NavHover.OnExecute Name:getUniNavBreadcrumbPathHTML PCPC:28868 Statement:496 Called from:PT_NAV2.NavHover.OnExecute Name:getBreadCrumbHTML Statement:344 Called from:PT_NAV2.NavHover.OnExecute Name:setNavHTML Statement:141 Called from:PT_NAV2.NavHover.OnExecute Name:buildHoverNavHTML Statement:94 Called from:PT_NAV2.NavHover.OnExecute Name:NavHover Statement:42 Called from:WEBLIB_PT_NAV.ISCRIPT1.FieldFormula Name:buildDropDownNav Statement:118 Called from:WEBLIB_PT_NAV.ISCRIPT1.Fie


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a CREF with non-PeopleSoft URL
2. Create a Navigation Collection and add that CREF
3. Create a Tile and add the Navigation Collection to it
4. Add the tile to a Homepage and click on link.
5. Error: Fetching array element 6: index is not in range 1 to 5. (180,252) PT_NAV2.NavHover.OnExecute Name:getUniNavBreadcrumbPathHTML PCPC:28868 Statement:496 Called from:PT_NAV2.NavHover.OnExecute Name:getBreadCrumbHTML Statement:344 Called from:PT_NAV2.NavHover.OnExecute Name:setNavHTML Statement:141 Called from:PT_NAV2.NavHover.OnExecute Name:buildHoverNavHTML Statement:94 Called from:PT_NAV2.NavHover.OnExecute Name:NavHover Statement:42 Called from:WEBLIB_PT_NAV.ISCRIPT1.FieldFormula Name:buildDropDownNav Statement:118 Called from:WEBLIB_PT_NAV.ISCRIPT1.Fie

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use external non-PeopleSoft links from a Navigation Collection.

Cause

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In this Document
Symptoms
Cause
Solution
References


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