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SFP: Integration Broker Configuration Error - Unable to Ping Vocado Server (Doc ID 2519493.1)

Last updated on FEBRUARY 27, 2022

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.


On : 9.2 version, Oracle Student Financial Planning - PeopleSoft CS Integration Broker Configuration error

After configuring the Integration Gateway, creating a new gateway node, and importing in the SSL root certificate into the gateway, customer is getting an error when attempting a ping of the external node.

The error received from the ping is: Integration Gateway - External System Contact Error (158,10721)

In IB error log: XMLMessage format is incorrect.

The issue has the following business impact:
Due to this issue, users cannot complete the IB configuration for Oracle Student Financial Planning.


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