SFP: Integration Broker Configuration Error - Unable to Ping Vocado Server
(Doc ID 2519493.1)
Last updated on JANUARY 25, 2024
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On : 9.2 version, Oracle Student Financial Planning - PeopleSoft CS Integration Broker Configuration error
After configuring the Integration Gateway, creating a new gateway node, and importing in the SSL root certificate into the gateway, customer is getting an error when attempting a ping of the external node.
ERROR
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The error received from the ping is: Integration Gateway - External System Contact Error (158,10721)
In IB error log: com.peoplesoft.pt.integrationgateway.common.MessageUnmarshallingException: XMLMessage format is incorrect.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete the IB configuration for Oracle Student Financial Planning.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |