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Manager Self Service > My Team Tile The Current Salary Pivot Grid Chart Shows No Chart Data Set When Salary Grades Have Zero As Midpoint (Doc ID 2528841.1)

Last updated on JANUARY 08, 2020

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Manager Dashboard/Talent Summary

Via Manager Self Service > My Team Tile the Current Salary Pivot Grid Chart shows No Chart Data Set

The Current Salary Analysis chart which is accessed via the Manager Self Service homepage, click on the My Team Tile, the Current Salary Analysis chart says no Chart data was set.
Looked at the underlying wizard and receive error message on wizard page. Also when looking at the query receive a divide by zero error, also get the same when looking at the view used by the query.

ERROR

No chart data was set.




STEPS

The issue can be reproduced at will with the following steps:
1. Via Manager Self Service > My Team Tile the Current Salary Pivot Grid Chart shows No Chart Data Set

The Current Salary Analysis chart which is accessed via the Manager Self Service homepage, click on the My Team Tile, the Current Salary Analysis chart says no Chart data was set.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users are not able to perform the Current Salary Analysis

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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