Online Confirmation Statement Process Errors: Return: 805 - ORA-00001: unique constraint (SYSADM.PS_BAS_STMT_DEPENR) violated
(Doc ID 2532484.1)
Last updated on DECEMBER 09, 2019
Applies to:PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When running the Online Confirmation Statement Process for Individual Employees with an Event Maintenance Schedule ID, the error below occurs.
Return: 805 - ORA-00001: unique constraint (SYSADM.PS_BAS_STMT_DEPENR) violated
The issue can be reproduced at will with the following steps:
1. Log in as a Benefit Administrator and run process to generate the benefit confirmation statement for an employee (Workforce Administrator> Benefits Administrator> Benefits Management> Online Confirmation Statements)
2. Process completes successfully, log in as employee and verify if they can see the benefit statement and all information:
3. Log back in as Benefit Administrator and run the process again to generate the benefit confirmation statement for another employee
4. For second employee, process ran to 'No Success'
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