ELM 9.2 - Elastic Search Not Working Production Environment
(Doc ID 2534031.1)
Last updated on JULY 21, 2023
Applies to:
PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Elastic Search not working Production environment ELM 9.2
ERROR
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Search Exception - (262,2018) PTSF_ES.ESIMPL.QueryService.OnExecute Name:ExecuteQuery PCPC 15072 Statement:253
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Self Service > Learning > Find Learning
2. Click Search
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot search Learning catalog.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |