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Life Event Back Button Is Creating A New Life Event After The Complete Step (Doc ID 2539529.1)

Last updated on DECEMBER 09, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After Completing a Life Event, if you click on the Life Event back button, a new Life Event is started.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Life Event (Navigation: Employee Self Service> Benefit Details> Life Events)
2. Click Next for all the other steps until you get to the Summary page and see the Complete button
3. Click the Complete button. Takes you back to the Life Events page.
4. Click Event Back button
5. A new life event is started.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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