E-NV: Nvision Process Fails to Complete with 'Process exceeded maximum processing time' (Doc ID 2551339.1)

Last updated on MAY 16, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

nVision Reports fail to complete with one of the below error messages:

"Process exceeded maximum processing time (15 minutes)."

'Excel interface exception [E:\pt85430b-retail\peopletools\src\psnxl\gridapp.cpp:2173] ; SCODE = 0x80' Error for 'PSGridApp:'

The license of MS office is expired on the server.
The PsoftUser account on the NT server has lost its licensing to Microsoft Excel.

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