Open Enrollment (OE) Event Class Always Inserts Rows into the Flexible Spending Account (FSA) Benefit Table for Any 6x Plan Type When Processed
(Doc ID 2551445.1)
Last updated on JUNE 26, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Open Enrollment (OE) events are creating a new effective-dated row for Flexible Spending Account (Plan Type 6x) Plans that have Event rules configured with Pre-Enter and Use History.
STEPS
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The issue can be reproduced at will with the following steps:
1. OE Event Rules for FSA Plan types are configured with Ignore Plan. Navigation: Setup HCM > Product Related > Automated Benefits > Eligibility and Event Rules > Event Rules
2. Run OE Schedule to prepare OE. Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing
3. Finalize the Event to see a new row is inserted for FSA Plans. Navigation: Benefits > Enroll in Benefits > Spending Accounts
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |