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CS 9.2 AA: Error On Both Batch And Single AAR Generation (Doc ID 2552399.1)

Last updated on JANUARY 03, 2023

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run AARs (Academic Advisement Reports) for 12 students - both in batch and separately - an error occurs after selecting the Process Request pushbutton. (Home > Academic Advisement > Student Advisement > Request Advisement Report)

Data being added conflicts with existing data. (18,2)
When adding a new item to the database, the system found a conflicting item already exists.
This problem can happen if another user has entered similar information at the same time as you. Note the changes you have made, cancel the page, then retry your changes.
If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.
This error occurs when the keys on the record being inserted match a record that is already in the database. The application must ensure that each inserted record has unique keys.

Cause

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In this Document
Symptoms
Cause
Solution
References


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