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Absence Requests Transactions Displayed on the Manager Dashboard Pagelets Do Not Match with the Manager Self Service Pages (Doc ID 2555935.1)

Last updated on DECEMBER 08, 2019

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Absence Requests displayed in Pending Approvals pagelet, Absence Request pagelet, and Manager Self Service Absence Request component do not match up.

The expectation is for the transaction listed should match across the pagelets and Absence component.


The issue can be reproduced at will with the following steps:
1. Navigate to Manager Dashboard, and locate the Pending Approvals pagelet
2. Note Absence Request transactions listed
3. Navigate to Manager Dashboard, and locate the Absence Request pagelet
4. Note transactions listed
5. Navigate to Manager Self Service > Time Management > Approve Time and Exceptions > Absence Requests
6. Note transactions listed
7. Compare all 3 and note these do not match up

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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