Workflow Notification Setting On The Transaction Configuration Page Overrides Notification Setting On The Approval Process Setup Level
(Doc ID 2559057.1)
Last updated on JULY 08, 2020
Applies to:PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
The settings in the Approval Process Setup (BU-level) page should have overridden the settings in the Transaction Configuration page (System-level).
However, when a user is both in a custom "User List" used in the Approval Process Setup > Definition Notifications and a Requester which is used by the Transaction Configuration page, the notifications settings followed was that of the Transaction Configuration page.
Steps to reproduce the issue:
- Create a role based user list called TEST_ROLE1 with role TEST_ROLE1
- Assign the TEST_ROLE1 to VP2
- Create an apporval process setup with header level for US005
- Click on Definition notifications > Add an event `On Final approval' Level - Header
- Under Notifications > Set Participant to Userlist and Userlist to TEST_ROLE1 and check only Email and Un-check Worklist
- On Transaction Configuration for Process ID - Requisition > Event - On Final Approval, Under Notifications participant - Requester Check Email and Worklist
- Log in as requester VP1 and navigate to Purchasing > Requisitions > Add/Update requisitions > Create a requisition and submit for approval
- Workflow triggered to VP2 as per setup
- Log in as VP2 and navigate to Worklist >Worklist > Click on Worklist item
- Approve the requisition
- Transaction approved
- Log in as VP1 > Worklist > Worklist
- Worklist item - Transaction approved for created requisition as per Transaction configuration setup
BU-level should have overridden the settings in the Transaction Configuration page (System-level).
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