URLs In Approval Email Notification Pointing To Incorrect Portals
(Doc ID 2559516.1)
Last updated on SEPTEMBER 07, 2021
Applies to:PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
URLs in approval email notification pointing to incorrect portals.
Steps to reproduce the issue:
1.Service Procurement > Requisition > Create Requisition > Create resource based requisition
2.Enter Required details
3.Save and Submit
5.Create Resource based WO for the requisition > Enter Supplier , Service Provider Contact and Service Provider
7.Now login as Service Provider ¿ Sarah Mandy
8.Enter timesheet against the WO
9.Submit for approval.
10.Please note approval went to BBLOCK
11.BBLOCK received approval email with URL to view the timesheet.
URL points to employee portal which is expected.
Click on URL.
User will get unknown node name in URL error in browser window
12.Now login as BBLOCK on employee portal > Go to Worklist
13.Deny the timesheet
14.Service provider Sarah Mandy will receive email notification with employee portal URL
15.Now create another time sheet, submit for approval
16.Log in as approver.
17.Approve the timesheet
18.Service provider Sarah mandy will receive email notification but URL on the email points to employee portal
Same issue exist for Expenses email notifications.
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