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Using Chrome on iOS on HCM 9.0 Candidate Gateway - Unable To Download Resume File With Diacritic Marks (e´ Or É) In File Name (Doc ID 2564312.1)

Last updated on MARCH 05, 2022

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9 and later
Information in this document applies to any platform.


On : 9 version, Other Issue with Talent Acquisition Manager

The resume file with diacritic marks (e´ Or é) in file name uploaded in TAM module is are not viewable/download right after upload. This behavior is observed only when applicant uploads the resume file through Macbook and Google Chrome browser.


The issue can be reproduced at will with the following steps:

1) Login to the Peoplesoft HRMS 9.0 using MacBook laptop and Google Chrome browser.

2) Go to Careers and log in as an applicant.

3) Go to Careers Home > Apply without a Job > upload the Résumé.docx with Title "Résumé uploaded on Mar 02 2018 - Mac Chrome".

4) Notice that resume file name is reformated to a character with diacritic to “character + accent mark” and it is not viewable.

Clicking on the “PeopleSoft test resume” link successfully opens the file.

Clicking on the “Re'sume'.docx” link gets no response.

Both are the same file.





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