My Oracle Support Banner

E-PORTAL: Clicking The Home button In Clustered Environment Keeps You In Content Provider (Doc ID 2566004.1)

Last updated on FEBRUARY 23, 2022

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, General

Issue reported on Portal iHub on PT8.56.16

After going to Content Provider from Portal iHub, clicking the Fluid Home button does not take the user back to the iHub Home Page.


The issue can be reproduced at will with the following steps:
1. Login to Portal
2. From the Homepage, click on a Tile that takes the user to Content Provider.
3. Click Home.
4. User is not taken back to iHub Home Page.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.