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When Onboarding Is Configured To Use Classic Mode W4 Service EF_PY_IC_W4 - Tax Information Mark Completed From Summary Gives Error 'Class W3EB_LIFE_EVENT:::IPStatus was not found' (Doc ID 2573186.1)

Last updated on AUGUST 02, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

Tax Information Mark Completed from Summary not Working in Onboarding

When a new employee uses OnBoarding and they get to the Summary and they try to click the Mark Complete Button for Federal Tax Withholding and they get the following error.
Multiple issues going on here, the code is trying to put 2 extra colons in the path on the app package, W3EB_LIFE_EVENT:::IPStatus.
Even if the two colons were not present in the classpath the method MarkCompleted is not found in the class IPStatus. Note MarkComplete and MarkCompleted are two different methods.



ERROR


Class W3EB_LIFE_EVENT:::IPStatus was not found.
AGC_UTILITIES.StepItem.Summary.OnExecute Name:MarkComplete PCPC:2575 Statement:35
Called from:AGC_SUMMARY_FL.GBL.AGC_DERIVED_WRK.AGC_STEP_CUST_PB.FieldChange Statement:1
The given class could not be found in the database, or had problems when we tried to load it.



STEPS

The issue can be reproduced at will with the following steps:
1. When a new employee uses OnBoarding and they get to the Summary and they try to click the Mark Complete Button for Federal Tax Withholding and they get the following error.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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