Integration Gateway External System Contact Error 158,10721 PTSF_ES.ESIMPL See Attached Error Messag
(Doc ID 2576294.1)
Last updated on JUNE 09, 2023
Applies to:PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.56 to 8.56 [Release 8.4]
Information in this document applies to any platform.
User cannot add items to a requisition from the catalog. Receiving integration gateway external system error. See print screen for error
Integration Gateway - External System Contact Error (158,10721) PTSF_ES.ESIMPL.JsonService.OnExecute Name:sendRequest PCPC:6977 Statement:100
Called from:PTSF_ES.ESIMPL.JsonService.OnExecute Name:doServiceStringReturnString Statement:46
Called from:PTSF_ES.ESIMPL.JsonService.OnExecute Name:doServiceString Statement:11
Called from:PTSF_ES.ESIMPL.QueryService.OnExecute Name:ExecuteQuery Statement:252
Called from:PTSF_ES.ESIMPL.Query.OnExecute Name:Execute Statement:67
Called from:PV_NEWSRCH_WRK.PV_ADD_PB.FieldFormula Name:DoSearch Statement:1212
Integration Gateway was not able to contact the external system. The network location specified may be incorrect, or the site is permanently or temporarily down.
The issue can be reproduced at will with the following steps:
1. Create a ePro requisition and add items from catalog
The issue has the following business impact:
Due to this issue, users cannot add items to a requisition from the catalog.
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